Opinions of the General Office of the Central Committee of the Communist Party of China and the General Office of the State Council on Improving the Volunteer Service System in the New Era

Volunteer service is an important symbol of social civilization and progress, and a vivid practice of the party in the new era to guide and mobilize the people to contribute their wisdom, create a better life, and achieve their goals. In order to promote the high-quality development of voluntary service, with the consent of the CPC Central Committee and the State Council, the following opinions are put forward on improving the voluntary service system in the new era.
General 1. requirements
To improve the voluntary service system in the new era, we must adhere to the guidance of Xi Jinping Thought on Socialism with Chinese Characteristics for a New Era, thoroughly implement the spirit of the 20th National Congress of the Party and the Second Plenary Session of the 20th Central Committee, adhere to the leadership of the Party, adhere to the people's supremacy, adhere to value guidance, adhere to systematic concepts, adhere to practical education, adhere to pragmatic innovation, cultivate and practice the core values of socialism, we will improve the voluntary service system with Chinese characteristics that meets the requirements of the new era, promote the construction of a social governance community in which everyone is responsible, responsible and enjoyed by everyone, and unite the broad masses of the people to comprehensively promote the building of a strong country and the great cause of national rejuvenation with Chinese-style modernization.
The main objectives are: by 2035, a systematic, scientific, standardized, coordinated and efficient voluntary service system and work system will be basically formed, the quality of the volunteer team will be excellent, the management will be standardized, the service field will continue to expand, the service capacity will be significantly improved, and the role of promoting economic and social development will be more prominent; the position network covers a wide range of areas, the layout is reasonable, and the system guarantee is more powerful; the social participation rate and activity of voluntary service have been greatly increased, and the sense of responsibility and dedication of the whole society has generally increased. Voluntary service has become an important symbol of a socialist cultural power.
2. and Perfecting the Voluntary Service Mobilization System with Full Participation
1. Give full play to the advantages of organizational mobilization. Strengthen ideological and political mobilization and guide the broad masses of cadres and the masses to actively participate in voluntary service. Give full play to the leadership of grassroots party organizations and the leading role of party members, regard voluntary service as an important carrier for keeping in mind the original mission and practicing the party's mass line, implement the requirements for serving party members to report to the community to serve the masses, organize and carry out voluntary service for party members, and advocate leading cadres to take the lead Participate in voluntary service. Party and government organs, institutions, mass organizations, state-owned enterprises and schools at all levels should improve the institutional arrangements, support and organize their party members, cadres, League members and young people to participate in voluntary service, and guide and promote the voluntary service work of their own units in their own fields.
2. Broaden the channels of social mobilization. Encourage mixed-ownership enterprises, non-public enterprises, new economic organizations, new social organizations, and new employment groups to support and participate in voluntary services and fulfill their social responsibilities. Give full play to the advantages of industry associations and chambers of commerce, and guide and promote the resources of the industry in this field to carry out voluntary service. Regularly mobilize the masses to participate in voluntary services in urban and rural communities nearby, encourage grassroots mass autonomous organizations to build platforms for cooperation between volunteers, social organizations and social workers, and promote the integration of voluntary services into grassroots social governance. Make good use of network mobilization methods to achieve online and offline interaction. Innovative social mobilization methods, so that volunteer service can be done by everyone and everywhere.
3. Improve emergency mobilization capacity. Adhere to the combination of emergency and emergency, incorporate voluntary service into the emergency management system for major emergencies, and make overall arrangements for implementation. Formulate emergency volunteer service plans, improve the command and dispatch mechanism, effectively deploy forces, organize rescue, and guarantee materials, so as to achieve orderly participation in accordance with the law, scientific safety and efficiency. Support the development of various types of emergency volunteer service teams, and continuously improve emergency rescue capabilities. We will improve the systems of registration management, emergency duty, training and drills, security, and assembly and deployment, establish a joint training and training mechanism with national and local comprehensive and professional teams, and strengthen the effectiveness of emergency coordination.
3. and Improve the Accurate and Efficient Volunteer Service Supply System
1. Rich supply content. To study and publicize Xi Jinping's thoughts on socialism with Chinese characteristics in the new era as the primary political task, extensively carry out theoretical and policy propaganda and volunteer services, and let the party's innovative theory enter thousands of households. In line with the national development strategy, we will further promote voluntary services in areas such as rural revitalization, border prosperity, the construction of a beautiful China, and the construction of a healthy China. Focus on the people's livelihood, actively organize voluntary services such as helping the poor, helping the weak and helping the disabled, helping the elderly and caring for the young, disaster relief assistance, health, education and education, and cultural benefits. Continue to carry out voluntary services such as neighborhood watch, resolution of contradictions in letters and visits, law popularization, vagrant assistance, psychological counseling, and safety construction to help improve the efficiency of social governance. Focus on cultivating civilization and fashion, and carry out in-depth voluntary services such as science popularization, culture, literature and art, spiritual civilization, cultural heritage protection and inheritance, sports fitness, and nature education. Relying on important activities and large-scale competitions, we will build a brand of voluntary service, create a good order and humanistic environment, display the image of China and carry forward the Chinese spirit.
2. Promote supply and demand docking. Adhere to demand-oriented, goal-oriented, and effect-oriented, accurately grasp the people's urgent and difficult expectations, combine meeting needs with leading needs, optimize service methods, form a long-term mechanism, and realize the normalization, convenience and precision of voluntary services. Carry out centralized services, seize opportunities such as important festivals and festivals, and organize inclusive voluntary services with rich connotations and various forms. Deepen daily services, rely on the sites around the masses, play the role of window units, and carry out long-running and continuous voluntary services. Do a good job in pairing services, focusing on groups such as "one old and one small", the disabled, and left-behind children in rural areas, and provide services in a personalized and customized way. Promote menu-based services to achieve two-way interaction between supply and demand and precise matching.
3. Improve service quality. We will promote the project-based operation of voluntary services and create projects with distinct themes, unique characteristics and welcomed by the masses. Establish a project library and continuously roll out a list of services. Strengthen the quality and efficiency management of the whole process, do a good job in effect evaluation, and improve the service content and implementation methods. We will deepen voluntary service and care actions, continue to promote college students' voluntary service in the western region, the spring rain project, literature and art into thousands of families, wisdom and benefit action, sports to promote health, women's voluntary sunshine action, voluntary assistance to the disabled sunshine action, rescue around, silver age action, etc., and cultivate voluntary service brands.
4. and Improve the Vigorous Volunteer Service Team Organization System
1. Strengthen the strength of the team. Vigorously recruit party member volunteers, youth volunteers, female volunteers, community volunteers, employee volunteers, veterans volunteers, student volunteers, elderly volunteers and other teams, and encourage them to take practical actions to promote social progress. Promote the construction of volunteer service teams in all walks of life, and guide cultural and artistic volunteers, scientific and technological volunteers, safety volunteers, emergency volunteers, disabled volunteers, health volunteers, legal volunteers, sports volunteers, ecological environment volunteers, etc., Use professional expertise to contribute to society. We should give full play to the role of advanced models, local (returning) talents, "five old" personnel, employees of new economy and new business type, and backbone of mass activities, and support the establishment of volunteer service teams around the masses. Gather all aspects of society to build a strong volunteer service team for civilized practice in the new era.
2. Strengthen organizational construction. We should attach equal importance to guiding development and standardizing management, guide voluntary service organizations to improve internal governance, carry out activities in accordance with laws and regulations, and enhance social credibility. Improve the volunteer recruitment, registration system, the development of codes of conduct, service norms, clear rights and obligations. Improve the incubation mechanism of voluntary service organizations, guide and support their initial operation and mature development. We will improve the registration management system for voluntary service organizations and support qualified voluntary service organizations to register in accordance with the law. Encourage like-minded volunteers to form teams and, under the leadership of grass-roots party organizations, rely on carriers such as party-mass service centers, new era civilization practice centers (stations, stations), and social work service stations to carry out services in an organized manner. Improve the supervision and management system, improve the dynamic management and exit mechanism. Strengthen the construction of various voluntary service industry organizations at all levels, and fulfill the responsibilities of leading, uniting, serving and promoting.
3. Improve the ability and quality. Organize volunteers, volunteer service organizations, and volunteer service workers to strengthen learning, improve political literacy, enhance the feelings of the masses, master relevant knowledge and skills, and improve service levels. Increase personnel training efforts to create a large number of volunteer backbone, volunteer service management personnel. Absorb more professionals, develop professional organizations, and improve the professionalization of voluntary services. Volunteer service that requires specialized knowledge and skills insists on training before taking up their posts. Implement hierarchical and classified training and promote the construction of courses, teaching materials and teachers. Organize volunteer service exchange seminars, project demonstrations, promote experience, share experience, and promote common improvement.
5. and improve the system of volunteer service positions covering a wide range of areas
1. Improve the site layout. Configure voluntary service stations in community comprehensive service facilities, and promote the establishment of voluntary service spaces in the planning of public service houses for new residential properties. Set up voluntary service stations in various public service facilities, window units and other public places according to local conditions to promote the full coverage of voluntary services such as national parks, national cultural parks, museums, memorials, and science and technology museums. Enterprises and institutions are encouraged to open up public resources according to actual conditions and provide places and conditions for voluntary service. Guide social forces to build volunteer service characteristic sites and mobile sites to further expand coverage. We will strengthen the overall planning, coordination and guidance of grass-roots party organizations, give full play to the role of civilized practice centers (stations and stations) in the new era, integrate all kinds of voluntary service positions within the jurisdiction, and promote coordinated operation.
2. Improve the service function. Strengthen the standardization of voluntary service sites, so that there are places, teams, projects, facilities, systems, signs, and functions such as demand collection, project release, recruitment and training, activity organization, service records, publicity and display, and provide normalization service. Focus on connotative development and enrich the spiritual core and cultural value of the site. Encourage practical exploration and innovation, to create a regional characteristics, industry characteristics of the voluntary service site.
3. Promote digital construction. Strengthen the integration of voluntary service and digital technology, and realize the whole process of digital empowerment such as volunteer registration, demand discovery, service docking, scheduling implementation, evaluation feedback, publicity and promotion. We will promote the construction of voluntary service information system in a standardized and orderly manner, improve the functions of data collection, auxiliary decision-making, command and management, unify technical standards, open up data interfaces, and realize interconnection. Strengthen volunteer personal information protection and network security protection. Guide and standardize online voluntary service activities, and use the Internet to innovate service methods.
6. and Perfecting the System of Volunteer Culture with Distinctive Characteristics
1. thick planting volunteer cultural foundation. We should strengthen the publicity and interpretation of voluntary culture, inherit the moral essence of Chinese excellent traditional culture, carry forward the lofty pursuit of revolutionary culture and advanced socialist culture, embody Lei Feng spirit and volunteer spirit in all aspects of voluntary service, and highlight the era value and moral strength of voluntary service with Chinese characteristics. Deepen the study of theoretical and practical issues, build a theoretical system and discourse system of voluntary service with Chinese characteristics, and promote the construction of voluntary service disciplines.
2. Create a volunteer culture. Create literary and artistic works, cultural and creative products, and public service advertisements with voluntary service themes, and expand the spread of voluntary culture through the construction of theme parks, squares, sculptures, etc. Promote advanced models of voluntary service, tell good stories of voluntary service, and inspire more people to respect morality and goodness, and to see the virtuous. Research to promote the establishment of Chinese Volunteer Day. Establish and improve the volunteer oath system, promote the volunteer oath, standardize the use of volunteer service logo.
3. Enhance the consciousness of voluntary culture. Focus on cultivating new people of the times, promote the new style of the times, promote the integration of voluntary culture into daily study, work and life, and form a social consensus that I am for everyone and everyone is for me. Volunteer service is regarded as an important part of the ideological and moral construction of minors and the ideological and political education of college students, incorporated into school education and teaching and students' social practice, improved the comprehensive quality evaluation system of students, and enhanced the awareness of youth volunteer service. Promote the integration of voluntary services into social norms, which are reflected in citizens' conventions, residents' conventions, village regulations, industry regulations, and group regulations.
7. and Improve a Solid and Powerful Volunteer Service Support and Guarantee System
1. Improve development policies. Relevant departments in all regions shall formulate and improve policies to promote the development of voluntary service in accordance with the economic and social development. Make overall use of existing funding channels, including financial investment, and support the operation and management of voluntary services through government purchases of services in accordance with the law. Where conditions permit, a voluntary service development fund may be established in accordance with the law. Broaden social fund-raising channels, encourage enterprises and individuals to make public welfare donations, and enjoy the current preferential tax policies in accordance with regulations. Encourage all sectors of society to provide support for the development and operation of voluntary service organizations, project development, business exchanges, and undertaking public services.
2. Pay attention to the protection of rights and interests. Insist on who uses, who recruits, who guarantees, and provides volunteers with materials, equipment, safety guarantees and corresponding insurance. Improve volunteer insurance products and services, and strengthen the basic insurance protection of volunteer insurance. Truly and accurately do a good job of voluntary service information records, certificates issued. Respect the work of volunteers and their autonomy, safeguard the legitimate rights and interests of volunteers and the right to supervise voluntary service organizations and their activities.
3. Strengthen incentive praise. Improve the commendation mechanism based on spiritual incentives, improve the star recognition system, and enhance the sense of accomplishment and honor of volunteers. Encourage the adoption of service points, time savings and other ways to improve courtesy feedback and credit incentive mechanisms. Volunteer service as an important reference for relevant evaluation. Civil service examination, recruitment of enterprises and institutions, pay attention to understand the voluntary service situation.
4. Provide support for the rule of law. Actively promote voluntary service national legislation, and promote the relevant departments to formulate implementation rules. Local governments are encouraged to strengthen and improve local legislation on voluntary service in the light of actual development. Strengthen the research and development of voluntary service standards and norms. Do a good job in the implementation of relevant laws and regulations and publicity and popularization. Investigate and deal with illegal acts that damage the spirit of volunteerism in accordance with the law, resolutely crack down on illegal activities in the name of voluntary service, and ensure the healthy and orderly development of voluntary service.
8. Building a New Pattern of International Cooperation and Exchange in Volunteer Service
1. Actively and steadily advance. Focus on the joint construction of the "Belt and Road" countries to carry out international voluntary services, implement international voluntary service projects, and tell the Chinese story well. Domestic voluntary service organizations are encouraged to cooperate with relevant organizations and institutions to create voluntary service projects and carry out appropriate voluntary service activities.
2. Expand international influence. Strengthen cooperation with international volunteer organizations and actively participate in bilateral and multilateral voluntary service activities. Encourage Chinese voluntary service organizations to strengthen cooperation with relevant United Nations organizations. We will improve the coordination mechanism and management system of international voluntary service, improve procedures, clarify norms, prevent and control risks, and guide volunteers, voluntary service organizations and voluntary service workers to correctly carry out international voluntary service activities.
9. strengthen organizational leadership
1. Raise your political position. Party committees and governments at all levels should do a good job in implementing these opinions in the light of reality, incorporate voluntary service into the overall plan for economic and social development, strengthen planning and deployment, improve long-term mechanisms, and build more platforms and give more support to voluntary service. Improve the evaluation system and regard voluntary service as an important part of measuring the level of social civilization and social governance in the region.
2. Strengthen the leadership of party building. Party organizations are established in voluntary service organizations in accordance with regulations. Emphasis is placed on cultivating and developing party members from among outstanding young volunteers. Give full play to the role of the party organization as a fighting fortress and the vanguard and exemplary role of party members, and unite the vast number of volunteers, voluntary service organizations, and voluntary service workers under the banner of the party.
3. Coordinated and coordinated promotion. Improve the voluntary service leadership system and working mechanism, under the unified leadership of the party committee, give play to the role of the voluntary service work coordination mechanism, and form a work pattern in which the party committee's social work department takes the lead and is responsible, and all relevant departments and group organizations perform their duties and perform their duties with high efficiency. Strengthen overall planning and coordination, integrate various forces and resources, and promote the implementation of key tasks.

Source: Communist Party Network